HostBridge Technology respects the privacy of our customers and visitors. In order to provide you with relevant information, keep track of authorized downloads and data for internal analytics, and protect certain HostBridge Technology information, we will at times request contact information from you before you can access certain areas of our site. Customers should note that all product update notices are sent vial email, and if you choose not to opt in to product update emails you will receive no direct notification of new releases.
All email addresses are kept private and are used only for authorized communications. We do not sell, loan, lease, or make our contacts available for any commercial purposes. Any unauthorized use of our lists is prohibited, and all appropriate actions will be taken to prevent unauthorized use.
Types of Information Collection
HostBridge Technology collects information from users in several ways:
- Registration screens and online forms
- During sales inquiries
- From emails sent to HostBridge Technology
- Through automated means such as communications protocols and cookies
HostBridge Technology may receive data from you as part of the communication connection itself – the standard electronic greeting between your computer, the network, and our servers. This information often consists of network routing (where you came from), equipment information (browser type), date and time. At this time, our server will also query your computer to see if there are "cookies" previously set by HostBridge.com to facilitate log in or other site navigation procedures.
We do not offer an opt-out on the site for cookies. However, browsers do provide you with information about and control over cookies. You can set your browser to alert you when a cookie is being used. You can also get information on the duration of the cookie and learn what server your information is being returned to. You have the opportunity to accept or reject the cookie. Additionally, you may set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users may generally disable the cookie feature on their browsers without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transactions or navigation. Disabling cookies may make the process of accessing certain information from the site more difficult.
How Information Is Used
HostBridge Technology collects information from users for the following purposes:
To engage in transactions or communications. Name, address, email, and purchase details information may be collected and stored as part of the transaction history. The majority of the information collected under this category is business contact information.
To provide future service and support. Information collected for this purpose is both contact information and information related to products and service/support requested. This information is also used to provide service and product updates and similar notices.
As a result of product download. Users who download products or features, and purchasers of products, will be contacted to confirm they did not experience problems in the download process and will also be alerted at the end of the license period. These communications are not subject to the general opt-out of marketing communications.
To select content. Information may be collected to help create website content and navigation that is most relevant and user friendly. This includes information collected as a result of site navigation as well as information provided in forms.
To respond to user inquiries and requests for information. This information includes registrations for newsletters, events, and specific requests for further information.
To provide various HostBridge Technology communities, such as partners, with relevant product alerts and updates. These updates are related to product releases, prices, terms, and special offers. These updates are only sent out as a result of the customer signing up for the relevant program or online account.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements. Marketing communications are subject to the general opt-out selections.
To better respond to requests for service or quotes for product purchases. HostBridge Technology will pass contact information to the appropriate HostBridge Technology sales person for follow-up related to your request.
To provide information on educational events or relevant partner products. We occasionally co-sponsor events with partners that provide services of potential benefit to HostBridge Technology users. We may provide information on such events and services to users who have provided information indicating interest in the subject matter or service. To help assure respect of your information, we maintain control of the information or limit the use of the information by these partners.
As a result of your participation in interactive discussions and public forums. There are parts of the website that permit users to participate in interactive discussions. Some of these are moderated; all are subject to access for technical reasons. HostBridge Technology does not control the content that users post, and some may serve as public discussion forums. As in all interactive forums open to many users, you should carefully consider whether you wish to submit personally identifiable information.
To address performance and fix issues. On occasion, patches and other fixes to software, such as security patches addressing newly discovered vulnerabilities, are developed by HostBridge Technology. We may communicate the availability of these patches or fixes to registered owners of software and parties who have identified themselves to us as users or developers. These communications will not contain marketing messages and will not be subject to general opt-out elections, due to the potential importance of these patches and fixes.
As a result of legal requirements. HostBridge Technology may be required to provide personally identifiable information to comply with legally mandated reporting, disclosure or other legal process requirements.
Customization, Preferences, and Opt-Out
HostBridge Technology allows visitors to self-select into communities through the registration process as a way to provide initial customization to the website. HostBridge Technology recognizes that users may not wish to be contacted about new or related products. HostBridge.com allows you to opt-out of email marketing that may result from use of the site. These choices may be made from links in marketing mailings.
HostBridge Technology is enhancing the support site with the ability to create a centralized user profile of information. We maintain the information and allow you to update it at any time. You will be able to review and update this information each time you access restricted information.
We may update this policy from time to time to describe how new site features affect our use of your information and to let you know of new control and preference features that we provide you.
HostBridge Technology's U.S. headquarters is located at 100 E. 7th Ave, Stillwater, OK 74074.